What good is a survey if you can’t act on the valuable feedback that customers give you? Most marketers just collect and analyze customer feedback on a routine basis, but few have the power to automatically act on the information they’re given. Since surveys are an integral part of email and multi-channel marketing, Gold Lasso has taken the survey concept a step further by creating a comprehensive and fully integrated system that empowers marketers to automatically act on positive or negative customer feedback.
These automated actions include:
- Triggered based follow-ups based on positive or negative survey feedback.
- Administrator alerts based on positive or negative survey feedback.
- Segmentation based on survey feedback.
- Drip campaign placement based on survey feedback.
| Limits | |
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Account users
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Unlimited |
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Responses Per Month
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Unlimited |
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Email Invitations Sent Per Month
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Based On Master Agreement |
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Data Deletion
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Never |
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File Storage Space
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Unlimited |
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Unlimited surveys & polls
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Unlimited questions
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Custom templates
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Multi-Language Support
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Custom Time Zone Settings
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Multi-page surveys
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| Question Features | |
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Short Answer
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Long Answer
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Radio Buttons
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Checkboxes
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Dropdown Menu
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Multiple Select Dropdown Menu
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Rating Scale
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Radio Buttons Table
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Checkboxes Table
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Drag & Drop Rankings
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Instructions/Text
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Contact Information
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Required Questions
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Max Character Entry
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Textbox/Table Properties
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"Other" Answer
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Orientation of Labels and Options
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Question Numbering On/Off
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| Link Domains | |
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Custom Domains
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Subdomains
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| Reports | |
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Real-Time Reporting
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Report Graphs & Averages
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| Export Data | |
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Export CSV
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Export Report to PDF
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Export via API
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| Logic and Branching | |
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Advanced Logic
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Redirect Browser After Completion
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Close Survey Based On Date & Time Setting
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Branching & Skip Logic
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| Advanced Features | |
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Quotas limit amount of survey responses
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| Email Invites and Publishing | |
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Survey Invitations Through Email
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Plain Text & HTML Emails
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Test Before Sending
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Reminder Emails Sends
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Thank You Message
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| Permissions | |
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User Based Permissions
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Team Based Permissions
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Foldering
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| Private Label & Branding | |
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Private Label
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Fully Customizable XHTML/CSS Templates
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Include Your Branding
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Customizable Font Family and Size
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Customizable Template Colors
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Editable Survey Width
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| Libraries | |
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Question & Answer Library
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Template Theme Library
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File Library
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