The From Line

Sending, Managing & Monetizing Email
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Must Have Feedback Loop (FBL) & ISP Delivery Information

The information below can be used to assist you in removing your IP/domain from a block by the ISP or a Real-time Blacklist. If you are a Gold Lasso client and require further assistance with removal or questions regarding blocks or deliverability issues, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for deliverability consulting services.


Feedback Loop Information

All Gold Lasso clients are automatically subscribed to the below list of ISP Feedback Loops and complainers are automatically opted-out of your database:

Comcast, Cox, BlueTie / Excite, MSN / Hotmail, OpenSRS / Tucows, RackSpace, RoadRunnner, USA.net, Yahoo, Syncor (Coming Soon), Fastmail (Coming Soon). 

NOTE: We have recently been made aware of the fact that most if not all of the FBL's only register complaints that are made from mail that was received to the inbox only.   If your mail was filtered, then complained against (by clicking the "This is SPAM" button) then there is a high possibility that you are not receiving that information in your FBL's.

Below is a complete list of the available Feedback Loops.  It's important to be subscribed to all of them and use that data to remove the "complainers" from your list.  Continuing to send to subscribers that have complained can cause your deliverability to decline.

FBL Information
 
ISP Operated By FBL Signup Form
Yahoo! Return Path Feedback Loop URL
AOL AOL Feedback Loop URL
Comcast Return Path Feedback Loop URL
Blue Tie (Excite, Iwon, MyWay) Return Path Feedback Loop URL
USAnet Return Path Feedback Loop URL
RoadRunner Return Path Feedback Loop URL
Cox Return Path Feedback Loop URL
RackSpace Return Path Feedback Loop URL
OpenSRS Return Path Feedback Loop URL
Synacor Return Path Feedback Loop URL
FastMail Return Path Feedback Loop URL
Terra Return Path Feedback Loop URL
Zoho Return Path Feedback Loop URL
Earthlink Special Request Feedback Loop URL


ISP Information
 

ISP Postmaster Removals Best Practices SMTP Error Codes Whitelisting
AOL Postmaster     SMTP Codes Whitelisting
ATT / Bellsouth Postmaster Removals Best Practices SMTP Codes  
Bluetie / Excite Postmaster        
Charter Postmaster        
Comcast Postmaster Removals Best Practices SMTP Codes  
Cox Postmaster        
GMAIL Postmaster        
Hotmail Postmaster Removals Best Practices    
 
NOTE: You will not be able to signup for Microsft's SNDS (Smart Network Data Services) as Gold Lasso has already done this on your behalf. If you are not a Gold Lasso client you will have to check with whoever owns/manages your IP address.
           
Outblaze Postmaster        
RoadRunner Postmaster Removals Best Practices   Whitelisting
USA.NET Postmaster        
United Online Postmaster       Whitelisting
Verizon         Whitelisting
Yahoo! Postmaster Bulk Form Best Practices   Bulk Sender
 
Realtime BlackLists (RBL's and DNSBL's)
           
RBL Removals        
Invalument Removals        
SpamHaus NOTE: If you are SpamHaus listed, this requires Gold Lasso/your ESP's Support.
Lashback Removals        
SpamCop NOTE: If you are SpamCop listed, this requires Gold Lasso/your ESP's Support
Sophos Removals        
Barracuda Removals        
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