The From Line

Sending, Managing & Monetizing Email

Trend: Chrome use is growing. Marketers will need to choose rendering sides.

Google Chrome is set to pass Firefox and reach second place (behind IE) by December of this year.

Chrome is rising in the browser ranks at a steady rate, according to the trackings of StatCounter. Currently poised at a remarkable 23.6%, up from 15.6% at the beginning of the year, it’s giving Firefox and IE a run for their money.

Takeaway: What does this mean for marketers?

If you haven’t already been doing so, it’s time to start paying attention to Chrome. We’re not dealing with another fad here. The facts clearly state that out of the top three web browsers, Chrome is the only one gaining momentum. Usage of IE and Firefox is steadily declining, as each is giving up market share at a fairly rapid rate.
Knowing this and assuming Chrome is here to stay, we, as marketers need to take notice of how our message is being received. As with any other digital channel, ensuring proper message rendering within a web browser can prove to be a pesky process of trial and error. Nevertheless, it is one we cannot overlook.
 

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Trend: Email Deliverability Rates Becoming Stagnant: How To Beat The Priority Inbox

Despite enormous efforts on the part of marketers, email deliverability rates have halted after the first half of 2011, coming in at 81%, according to a study released on September 20th by Return Path. 

Although reasons for this are numerous and often situational, a certain amount of blame in this case can be placed on “priority inbox”. This lovely little tool, created last year by Google, essentially puts a brain within your email account. It sees and records every action and configures message placement accordingly. So what we’re seeing are high reported delivery rates that don’t necessarily reflect the number of messages actually delivered. Technically the provider may have accepted it, but it doesn’t mean it’s landed in the customers’ inbox.

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Games Rise In Importance To Keep Consumers And Prospects Engaged

Trend: Smart marketers are leveraging interactive games to overcome short attention spans.

 
 
Marketing Automation PuzzleWith the anticipation of Zynga’s upcoming IPO, interactive gaming has been getting a lot of attention lately.  Unfortunately, according to Forrester Research, this attention has yet to transpire to mainstream marketing, as 84% of marketers have no plans to incorporate games into their promotional mix.  For the remaining 16%, their efforts are sparking a revolution in marketing, influencing the proliferation of gaming technologies resulting in its access by marketers and agencies of all sizes.  More importantly, games are providing the much-needed content to hold consumer and prospect attention – an extension of the bilateral conversation brands strive for.
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Visual Descriptions Are A Must For Complex Selling

Trend: Infographics - Helping Marketers Cut Through The Clutter

infographic exampleMarketing in the 21st century has become immensely complex due to channel fragmentation and an avalanche of data creation. On any given day, Internet users will create 1.5 billion pieces of content on Facebook, tweet 140 million times on Twitter and upload 2 million videos to YouTube. According to a joint study conducted by IDC and EMC, it is estimated that the general public will create 1.8 zettabytes of data in 2011, with that number expected to double within the next two years. To put 1.8 zettabytes into perspective, the number is equivalent to 200 billion high definition movies each 120 minutes long. These new data complexities are the result of convoluted digital relationships, advances in scientific discoveries and the speed of new media.

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Big Banks Push Mobile Payments

Say goodbye to the days of needing a routing number or credit card to pay a store or vendor electronically. Say hello to a real game changer in electronic payments that combines mobile email, SMS and QR codes. Big banks are partnering to allow phone-to-phone, bank-to-bank payments.

Read more to learn what this means for merchants, e-tailers and marketers...

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